Call Transfer Rip Off
When the call transfer market was originally created a few years ago it came as a great revolution in helping insurance related companies to sell on calls they couldn’t accomodate and allowed them to buy in calls that suited their market. The trouble is we are hearing horror stories now of customers being passed from pillar to post as they are being sold over and over again to profit from calls - Please post your comments on the subject
July 17th, 2007 at 08:29 pm
We buy calls from on the the UKs leading car insurance call transfer companies based in the East of England and I can tell you now they are ripping insurance companies off and frustrating the punters. We have callers who tell us they have been advised not to buy until they have gone back a tried some other ‘hot’ opportunities. I have known some callers sold on up to six times. Not bad a about seven quid a throw.
July 21st, 2007 at 04:49 pm
I have seen this happening as well. Why is this being ignored? Surely the insurance companies know about this?
August 4th, 2007 at 01:15 pm
We by car insurance calls from some of these people and most of the time they are good leads that are simply overflow calls from major companies who cannot cope with volume they they have coming through. We are aware that they sometimes get the callers to try go back to them but if your car insurance is cheap and your staff are trained to sell, get them selling..!